Business Facilities

• Fax/photocopying
• Business centre
• Meeting/banquet facilities

Cleaning Services

• Dry cleaning
• Laundry
• Ironing service
• Daily housekeeping

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Property is cleaned by professional cleaning companies
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Common Areas

• Shared lounge/TV area
• Chapel/shrine
• Outdoor furniture

Entertainment & Family Services

• Indoor play area

Food & Drink

• Restaurant
• Special diet menus (on request)
• Packed lunches
• Room service
• Snack bar
• Coffee house on site
• Breakfast in the room
• Fruits
• Kid meals

Food & drink safety

• All plates, cutlery, glasses and other tableware have been sanitized
• Physical distancing in dining areas
• Food can be delivered to guest accommodation

Front Desk Services

• Express check-in/check-out
• Concierge service
• Currency exchange
• Valet parking
• 24-hour front desk
• Tour desk

General

• Parking
• WiFi available in all areas
• Private parking
• Parking on site

Miscellaneous

• Lower bathroom sink
• Allergy-free room
• Higher level toilet
• Lift
• Toilet with grab rails
• Soundproof rooms
• Non-smoking rooms
• Wheelchair accessible
• Heating
• Designated smoking area
• Family rooms
• Air conditioning
• Emergency cord in bathroom
• Facilities for disabled guests

Physical distancing

• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas
• Contactless check-in/check-out

Safety & security

• Fire extinguishers
• Security alarm
• 24-hour security
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Safety deposit box

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available

Services

• Free WiFi
• Internet services
• WiFi

Shops

• Minimarket on site

Transportation

• Accessible parking
• Car hire
• Parking garage